Donor Families

Supporting Donor Families

New Mexico Donor Services offers support for families of those who have given the precious gift of life through organ and tissue donation

For those who are learning to live with their loss during the initial months and in the year following their loved one’s death, our staff will supply each family with support, care and guidance through phone calls, correspondence, activities and events that honor the loved ones who gave the gift of life. Beyond the initial donation contact, our Family Care Coordinators are available to assist families with an assortment of bereavement materials, direct them to local support groups and provide information about the recipients who were given the gift of life or how the donation was able to benefit those in need. If requested, we can also coordinate anonymous correspondence to the recipients when the organ donor families are ready to do so.

Donor Family Gathering

We celebrate the Gift of Life given by donor heroes at a bi-annual Donor Family Gathering.  We invite donor families to create a quilt square that will be part of the Patches of Love Donor Quilt.

Grief and Bereavement Resources

National Donor Memorial – Honoring America’s Organ and Tissue Donors. Create a Tribute to honor your loved one using stories and photos online.

Writing to Transplant Recipients

The decision to write to the recipients of your loved one’s organs is very personal. Often times, donor families write to recipients to share information about themselves and their loved one. Many feel that writing such a letter helps them work through the grief. New Mexico Donor Services supports written correspondence between donor families and recipients. All correspondence is anonymous, unless both the donor family and the recipient wish to disclose their identities. If you would like to write to transplant recipients, consider sending a handwritten or typed letter, or greeting card. The following are some general guidelines for writing to recipients:

  • Please include first name only;
  • Share information about your loved one such as their occupation, hobbies, or interests;
  • Share information about your family;
  • Since the religion of the recipient is unknown, please consider this when including religious comments;
  • When closing your letter or card, you may sign your name if you choose;
  • Place your letter or card in an unsealed envelope;
  • Include, on a separate piece of paper, your full name, your loved one’s name, and the date of the donation; and enclose the items in another envelope addressed to New Mexico Donor Services, 1609 University Blvd. NE, Albuquerque, NM  87102.

The Donor Family Liaison at New Mexico Donor Services will review your letter or card, and will then forward it to the recipient’s transplant center. The transplant center will then forward your correspondence to the recipient. Since your letter or card must be forwarded to New Mexico Donor Services first, please allow extra time for it to reach the recipient.

You may or may not receive a response from the recipients. Some recipients may take several months or even years before they feel comfortable writing to the donor family. Many recipients have said that they are overwhelmed with emotion and have difficulty expressing their gratitude in words. However, all recipients are extremely thankful for your loved one’s gift.

If you would like more information regarding writing to recipients, please ask for a Family Care Coordinator at (505) 843-7672.